Terms and Conditions

Agreement to Terms

By accessing and using this website, you accept and agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our services.

Eligibility

To purchase from our website, you must:

• Be at least 18 years of age
• Have the legal authority to enter into binding contracts
• Be affiliated with or represent a legitimate research institution or organization
• Comply with all applicable laws and regulations in your jurisdiction

Product Information

We strive to provide accurate product descriptions and specifications. However, we do not warrant that product information is complete, accurate, or error-free. We reserve the right to correct errors, inaccuracies, or omissions and to change or update information at any time without prior notice.

Orders and Pricing

• All prices are listed in Indian Rupees (INR) unless otherwise stated
• Prices are subject to change without notice
• We reserve the right to refuse or cancel any order for any reason
• Order confirmation does not guarantee product availability
• Payment must be completed before order processing begins

Payment Terms

Payment must be made in full at the time of purchase. We accept payment through authorized payment gateways. All payment transactions are processed securely. You are responsible for ensuring payment information is accurate and current.

Shipping and Delivery

• Shipping times are estimates and not guaranteed
• We are not responsible for delays caused by shipping carriers or customs
• Risk of loss passes to you upon delivery to the shipping carrier
• You are responsible for providing accurate shipping information
• Special handling requirements apply to maintain product integrity

Product Liability and Disclaimer

Products are provided "as is" without warranties of any kind. We make no representations about:

• Fitness for any particular purpose beyond research use
• Results or outcomes from product use
• Compatibility with specific research protocols

We shall not be liable for any direct, indirect, incidental, or consequential damages arising from product use or misuse.

Prohibited Uses

You agree NOT to:

• Use products for human consumption or medical purposes
• Resell or redistribute products without authorization
• Misrepresent the intended use of products
• Violate any applicable laws or regulations
• Use products in any manner that could cause harm

Intellectual Property

All content on this website, including text, graphics, logos, and software, is our property or that of our licensors and is protected by copyright and intellectual property laws. You may not reproduce, distribute, or create derivative works without written permission.

Limitation of Liability

To the maximum extent permitted by law, we shall not be liable for any damages, including but not limited to direct, indirect, incidental, consequential, or punitive damages arising from your use of our website or products.

Indemnification

You agree to indemnify and hold us harmless from any claims, damages, liabilities, and expenses arising from your use of products, violation of these terms, or violation of any applicable laws.

Governing Law

These Terms and Conditions are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts located in India.

Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting. Your continued use of the website after changes constitutes acceptance of the modified terms.

Contact Information

For questions about these Terms and Conditions, please contact us at:

support@retralabs.in

By placing an order, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.